MFC Returns Policy

This Returns Policy applies to purchases made through the online MFC club shop platform.

If you are unhappy with your purchase or believe an item is faulty, please contact customerservice@mfc-sports.com.

Bespoke Returns Policy

We are unable to offer refunds or exchanges on personalised or bespoke garments unless they are faulty.

What is considered a bespoke garment?

A bespoke garment is an item that features a crest, logo, specification colour, sponsor logos and other organisation-specific details, including names or initials where applicable.

Mystery Jersey Returns Policy

Should you wish to return our ‘Mystery Jersey’ product, please see below:

• Customers are responsible for return postage costs for change-of-mind returns.
• Customers must notify us within 14 days of receiving their order and return the garment within a further 14 days.
• Garments should be returned in the same condition as they were received.
• Refunds will be processed within 14 days of receiving the returned garment.

Faulty Garments

If your garment is faulty, MFC will aim to resolve the issue by providing a replacement wherever possible, in accordance with your statutory consumer rights.

Customers have a 30-day statutory right to reject faulty garments for a refund where the relevant legal conditions are met. After this period, customers may still be entitled to a repair, replacement or other remedy under consumer law.

If you believe your garment is faulty, please contact customerservice@mfc-sports.com with your order details and photographic evidence of the fault where possible.

MFC will cover reasonable return postage costs (up to £10) for faulty or incorrectly supplied garments where required by law.

Returns Address

MFC Sports Ltd.
Unit 13
Springtown Industrial Estate
Derry/L’Derry
BT48 0LY

Please contact our Customer Service team before returning any garments.

These policies do not affect your statutory consumer rights.